Privacy policy updated on September 9, 2024.

This policy has been drawn up in accordance with Law no. 78-17 of January 6, 1978 as amended and art. 13 of EU Regulation n. 2016/679 (hereinafter "RGPD"). Its purpose is to provide information concerning the processing of your personal data as part of the functionalities offered when you browse the website https: www.sodimed.com/corporate (hereinafter website). The website is dedicated to oral health professionals and aims to offer services and products relating to dental attachments.

This privacy policy is integrated by the following documents, specific to the services available on the website:

• Cookie policy
• Internet services information

We recommend that you read this privacy policy carefully.

HOW TO CONTACT US

The data controller, owner of the Internet application, is SODIMED SAS (hereinafter the "Company"), a company incorporated under French law, whose registered office is located at Avignon, IMMEUBLE LE SYNTHESIS II, CS 70139, 423 RUE JEAN DAUSSET, 84140.

You can contact the company at the following e-mail address: vieprivee@sodimed.comby telephone on 04.90.85.29.00 or by post to the head office.

WHAT PERSONAL DATA DO WE COLLECT?

When using the website, the Company collects and processes certain personal data about its users. This personal data is entered directly by the user on the website. As a result of your interaction with the website, the following categories of data may be processed:

INTERNET BROWSING DATA

In order to function correctly, the Internet connection involves the generation of navigation data, which is stored by the systems and software required to ensure the connection to the website. This category of data includes, for example, your IP address, the browser used, the operating system, the date and time of access and other information relating to the user's navigation. This data will be collected and used in a way that is not directly identifiable (for example, it will be associated with the IP address of your device).

DATA COLLECTED VIA COOKIES AND TRACERS

The website uses cookies and other tracking tools, which collect data relating to your interaction with it. Information on cookies and trackers is available in the "Consent" section and in our "Cookie Policy".

DATA SUPPLIED DIRECTLY BY THE USER

In certain circumstances, we will ask you, or you will freely give us, certain personal data, such as when you decide to create an account or use the website services. This includes your first and last name, your postal, telephone and digital contact details and your requirements.

HOW DO WE USE YOUR DATA AND ON WHAT LEGAL BASIS?

The personal data collected will be processed for the specific purposes detailed in this paragraph. Each purpose is justified by a specific legal basis that authorizes the processing of personal data. You will find below an indication of each purpose and the corresponding legal basis.

A. AUTHORIZE CONNECTIONS TO THE WEBSITE

In order to guarantee the stability of the connection to the website and the normal operation of network protocols, certain navigation data will be used. We pursue this purpose in order to perform a service requested by the user (art. 6(1)(b) RGPD).

B. CREATING AND USING YOUR ACCOUNT

If you decide to create an account, the data provided will be used to generate an online user account and provide online services such as requesting a quote and possibility to contact the Company, in order to perform a service requested by the user (art. 6(1)(b) RGPD). Further details are available in the information notice on internet services.

C. USE OF ONLINE SERVICES

If you decide to use the online services without using an account as part of a contact request, the data provided will only be used to make contact with the Company online, in order to perform a service requested by the user (art. 6(1)(b) of the RGPD). Further details are available in the information notice on internet services.

D. ENSURING WEBSITE SECURITY

To ensure the security and maintenance of the website, we may need to access stored browsing data, for example in the case of a report for which we need to identify your online activity. We carry out this processing on the basis of the legitimate interest of the data controller (art. 6(1)(f) RGPD) to ensure a level of protection and security over user information that complies with the RGDP.

E. COMPLIANCE WITH LEGAL OBLIGATIONS AND LITIGATION

We may use your data to comply with legal obligations or exercise our rights. For example, the Judicial Authority may request information about our users in the event of computer fraud. In this case, the data will be processed in order to comply with a legal obligation (art. 6(1)(c) of the GDPR).

In the event of litigation, we may use the data to act or defend ourselves in court, based on the legitimate interest of the data controller (art. 6(1)(f) RGPD) in order to pursue or defend legal action.

HOW ARE COOKIES AND TRACKERS USED?

This website uses tracers (cookies and other similar tools) belonging to the following categories:

• which are necessary for the proper functioning of the website;
• profiling, used to provide additional services that are not essential to the operation of the website, such as preferences, marketing and statistics.

You can choose the cookies you prefer to install, selecting them according to the purpose you wish to serve via the "Consent" link. For more information on how cookies work, please consult our Cookie Policy or contact us at the e-mail address given in the "HOW TO CONTACT US" section.

IS DATA DISCLOSURE COMPULSORY? 

The collection of navigation data is compulsory, as it is automatic and inherent to the use of navigation protocols. On the other hand, providing data to access specific services is always optional and depends on your free choice. Without this data, the website is unable to provide the services it offers.

WHO HAS ACCESS TO YOUR DATA?

The processing of your data is carried out directly by the Company, by its employees or other specifically authorized and trained persons, who will act as qualified personnel as well as by authorized external companies that perform services of various natures on behalf of the Company, as subcontractors in accordance with art. 28 of the RGPD (for example, companies that provide IT services, services related to the operation of the website, administrative or legal services) solely for the purposes defined in this policy. Subcontractors undertake to respect your personal data and are not authorized to use it for any other purpose. These subcontractors use compliant technical and organizational security measures to protect your personal data in compliance with the RGPD and the Loi Informatique et Libertés. The processing of your personal data is carried out with respect for confidentiality.

Data will not be passed on to third parties for commercial purposes and will not be distributed under any circumstances.

The list of subcontractors can be supplied on request by contacting the data controller at the address given in the "HOW TO CONTACT US" section.

HOW LONG WILL YOUR DATA BE STORED?

Some browsing data will only be stored for the duration of the browsing session; the duration of cookie storage is specifically described in the Cookie Policy. Certain personal data will be retained for as long as is necessary for the purposes described above, and in any event in accordance with the terms applicable by law or, in cases provided for the defense of the interests of the data controller.

The data collected for the creation of a user account is kept for the entire period of use of the account. The user may request the deletion of his or her account at any time if the requested quotation has not been converted into an order. If the account has not been used and an order has not been placed for a period of 3 years, the user account is classified as inactive. Any new connection to the user account starts the 3-year period running again. At the end of this period, the data relating to the inactive account is deleted.

Data collected for the online quote request service offered by the website are kept for 10 years in accordance with the French Commercial Code when the quote leads to an order, or are deleted when the quote is not validated.

The data collected for the services offered by the Contact us website are kept for the time necessary to respond and are then deleted.

Data relating to the fulfillment of legal obligations: until such time as the legal obligation ceases or the legal action is concluded.

DATA TRANSFER

The Company and its subcontractors host data within the European Union. In the event of a transfer of personal data outside the European Union, the transfer may be carried out on the basis of additional and appropriate safeguards that are considered necessary to ensure a level of security equivalent to that provided in the European Union. Transfers to countries without adequate protection are subject to additional measures that are progressively updated on the basis of current legislation. The list of countries and appropriate transfer safeguards can be provided on request by contacting the company at the address given in the "HOW TO CONTACT US" section.

HOW WILL YOUR DATA BE PROCESSED AND PROTECTED?

In relation to the purposes indicated in this privacy policy, processing will be carried out with manual and computerized tools and with organization and processing logics strictly related to the purposes pursued. The Company has implemented security measures to protect your personal data against unauthorized access and use. We follow security procedures that comply with European legal and regulatory requirements for the storage and confidentiality of your data, to prevent unauthorized access, deterioration and accidental loss. We restrict access to your personal data to people who really need to access it for professional reasons, such as the people in charge of managing the website. Persons accessing your data are bound by a duty of confidentiality towards the Company.

WHAT ARE YOUR RIGHTS?

If you have any questions about this Privacy Policy or the processing of your personal data, you can contact the Company at the following address: vieprivee@sodimed.com.

In accordance with the regulations on the protection of personal data, you may exercise your rights (access, rectification of data, deletion of account, opposition to processing, limitation and portability of data where applicable), if applicable, by contacting the Company by registered letter with acknowledgement of receipt at the registered office or at the e-mail address indicated in the paragraph "HOW TO CONTACT US".

Users of the website who believe that the processing of personal data concerning them, thus carried out, does not comply with the law, have the right to lodge a complaint with the CNIL on its website www.cnil.fr, in accordance with article 77 of the RGPD or to an effective judicial remedy (art. 79 of the RGPD).

UPDATE

This policy may be subject to changes and updates. You can consult the constantly updated privacy policy on the website.